Complexity

The single cause always has a client

Explanations that hold up in a meeting almost never describe what is happening

Tipping points, points of no return

You get that far and it seems as though the landscape you are looking at could stay that way for ever, pleasantly placid, with a few bends, a few rises and falls and the odd unexpected hairpin turn, because the panoramas granted to human beings are never arranged according to criteria of perfection and stasis. For a long time you imagine that your future will have the same colours as the past, the same shades, the same flourishes.

The value of inefficiency

In the language of management, few words enjoy a better reputation than efficiency. For over a century, organisations have sought to reduce waste, eliminate redundancies, simplify procedures and accelerate decision-making. The ideal business is often imagined as a perfectly designed machine, in which every component performs its function with the lowest possible consumption of resources.